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Know-How leaves the door every day. How much comes back?

3/8/2022

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Employees know how things work but also how things do not work.
There is value in negative know-how the same as there is value in what knowing works. 

A conversation down the pub is unlikely to harm the business.
But when an employee leaves........?

Most employees do not know what they can and cannot share and this becomes very relevant when they leave and join a competitor.

Negative know-how can be the most valuable trade secret that a company possesses. 
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Photo courtesy of @martenbjork on Unsplash
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    Author: John Pryor Exalt IP



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