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8 October 2025 · Articles

CRM Data as a Trade Secret: Are You Protecting Your Most Valuable Asset?

Email addresses and phone numbers are generally readily available so they cannot be trade secrets. But non-public insights such as customer preferences, buying behaviour, pricing history, internal notes, and strategic relationship information, could qualify. Under UK and international trade secret laws information qualifies as a trade secret if it: – Is not generally known or […]

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